‪I'm sorry to say but it has been Absolutely disgusted how I and my dog have been treated by the Cobham brunch. Whilst away on my holiday with my family they manage to lose my dog twice buy driving my dog Lucky from leatherhead which is were the host lived. They decided to put Lucky into a car and driven to her local park after telling barking mad Lucky does not like car journeys too much. Because lucky was driven to her local park of cause she ran back home were we was away. NOT once but TWICE in 2 days. Since being away poor Lucky was taken from leatherhead to Hounslow. All lucky belongings and her eye drops were left at leatherhead and all she had in Hounslow was a bed, lead and her food. She had no eye drops no ball no chewing stick and no brush. When luck was returned all her belongings were wet and when I asked why the reply was "I'm not sure as her belongings was left in leatherhead and was collected via Hounslow to back to Cobham. Since then naiboures have been knocking on my door of concern for Lucky and the will back me up when I make my complaint. ‬ Since being back my wife and I have to take it in turns to come downstairs we're lucky he crying (5am) and sleep beside her on the sofa and poor Lucky has still got her eye infection due to no drinking s for 10 days. Louis from Cobham barking mad came to my house to here my complaint and refused to let me explain and instead turned angry and aggressive in return Lucky bit him to protect me. Louis became angry to Lucky and decided to phone the police with fake allegations that I and Lucky attract him and criminal damage to his glasses which he threw down on the table when he was having his angry fit. I was arrested for abh but soon was released when the police release that this was false allegations and now the case is closed. My holiday fells like time ago now when it only been 3 weeks home. My holiday has been tarnished and I had 3 weeks anxiety waiting from the response from the police. I never been in trouble with the police and it been absolutely terrible experience. I have now told my story to my family and friend of the terrible service. I am no I been force to barking MAD to court as head office is not interested in my case. I will continue to add this to as many review sites I can.