I preordered a book and they charged my bank account in March. I was supposed to get it September 19 and they canceled my order. They said the payment method did not allow them to charge for the book. What? The bank account was already charged and now the signed edition of the book is out of stock. They said I have to call my bank and ask for the refund. So, not only do I not get my book, I have to call my bank and get the refund myself. Now I have to wait for the bank to send me a dispute form. Terrible customer service.
2 years ago
Barnes & Noble has a
3.2
average rating
from
9
reviews
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