We have used Barnie's coffee for years. We would go to the store in Birmingham and buy several bags at the time, then they closed the store and we have been ordering on line. We loved Santa's White Christmas. About a month or so ago you had a special on Santa's White Christmas, two for $15.00. We ordered eight bags. When the coffee was received it was different than the coffee we had on hand. I called and talked with a lady and they replaced all eight bags of coffee. When I opened a bag it was the same as we had returned. It is ground finer, doesn't smell or taste the same as we have bought for years. The formula or something has changed. We loved the one we were accustomed to.