I recently got married, and a really kind friend got us a £100 travel voucher for Barrhead. We were delighted, but when we tried to us it, we quickly realised the voucher system is a SCAM! We tried to book a hotel with it on the website, but unfortunately the website does not accept vouchers. So any price you see online is not applicable to a voucher. We then went into a local shopping centre within a Barrhead. The customer service desk at the shopping centre told us that Barrhead have staffing issues, so sometimes they open and sometimes they don't!! When we tried to book a hotel over the phone we were told it is not valid to book a hotel, it has to be a package. Barrhead offer excursions. As we are going on honeymoon (through another provider) this year, we asked if we could use the voucher for an excursion. That's not possible with a voucher. We then tried to book a city break with it. Booking through the phone was around £100 more expensive than booking online. Seemed fishy. When I asked if they could price match the online price, they said price matches with the voucher weren't possible! They then stopped replying to emails. We then thought we should give the voucher to a friend who has use for it, as they have already booked a holiday with Barrhead. But unfortunately you can't put a voucher towards a holiday already booked. You also have to use it within 6 months, on a holiday you take within the year. So we can't even hold onto it. PLEASE, PLEASE do not gift this voucher. It is plain theft.