Booked a cruise with Barrhead Travel. Told them at the time of booking to opt me out of promotional emails and texts but started getting them anyway. Complained to the company by email about it and told them again I didn't want their rubbish. They replied: very sorry, we'll stop. Except they haven't. Since my return I've been getting around 1 spam email per day. Complained to the ICO about it.
Neither was I impressed by their handling of my booking. Most tour operators send a holiday pack of some kind before travel, even if it's only basic literature and luggage tags. All I got from Barrhead was an emailed itinerary accompanying their invoice.
These people are both cowboy AND useless.
7 years ago
Barrhead Travel has a
3.3
average rating
from
489
reviews
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