Well where do I start with this? This company is only interested when your thinking of spending money and increasing their commission. Aftersales is a complete Joke, not sure how they won "Best Travel agent of the Year " 7 times, I can only think that it must have been for opening the shop up on time as its certainly not for their after sales, customer service. Party of 4 booked a cruise, and I still don't have the tickets less than 48 hours before we go on holiday, then when they did send them , they only sent 2 travellers tickets. I am actually at the stage where the stress of getting my tickets are making me physically sick. I have gave this review one star, and that's too much for them. One very unsatisfied customer.