My family booked a tui holiday to Cape Verde with Barrhead travel. After booking my daughter became pregnant and was medically advised not to travel to Cape Verde due to it having the zica virus. We informed Barrhead travel and this is where the fun began. We were checking other tui holidays in Europe that we could transfer to online and quoting Barrhead travel the prices being advertised. Barrhead then started quoting us prices which were astronomically higher than what was being advertised online with tui. Barrhead were blaming tui and tui were blaming Barrhead. Finally after months of backwards and forwards between the 2 we finally settled for an all inclusive holiday in Greece which was grossly overpriced but our holiday was drawing ever closer and we had to book something. My family and I book regularly with Barrhead travel but this experience has left a sour taste in all of our mouths and we won't be booking with them again
6 years ago
Barrhead Travel has a
3.3
average rating
from
489
reviews
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