I was due to go to Fuengirola on 29th May & to date have never officially been told it was cancelled!! Emails are merely given an automated reply and phones are off!! I originally wanted to change this holiday to 2020 but now feel I'm better requesting a refund & booking with another travel agent..... I know there are to be some staff redundancies but think this might not have been necessary if you had shown some loyalty to your customers!!! And I'm interested to know how customers who booked for August, Sept onwards can be dealt with before holiday departure dates of March, April etc. Very disappointed, was really happy with service in Newcastle store!!!