Today is 3/24/2022. I placed an order on 12/27/2021 through fakebook that directed me to BaseUsClothing website. Purchased 3 items and to receive the 4th free. That was the current deal. Was also given the time frame of up to 15 days. 1/26/2022 I reached out to the email provided through the website to inquire about my shipment. Just dreadful customer service. The worse entire experience in my life over all. I was then told my package would be on its way. Over th next fee I receive no follow up. I then followed up. Was informed of the same information that package would be shipped soon. Within the next few days I received 2 tracking #s for what ever reasons they items were packed and shipped separately. I then contacted C.S. and inquired why and what am I expecting. They notified me that they shipped out two and the other two would be shipped soon. Obviously at this point I am frustrated that I even chose to support a company I've never dealt with. A few days later I receive another tracking #. This is my 3rd. I then follow up to see if both remaining items re in the bag. Confirmed just one and the only pair of jeans that I ordered would be shipped soon. 3/5/2022 I reached out to CS. Thats right. Almost 3 months later I still have not gotten my jeans or had anyone to reach out to me explaining why. 3/5/2022 I was told that the jeans were sold out. I am very out of it at this point because I cannot believe the customer service. I aske dbaout my options. he said you can pick something out at the cost. I did so... a day later I inquired for a tracking # because at this point I would like for this experience to be over with. I was told to wait....A week later I was given an old tracking # ti the jeans. I then inquired if they now have had the jeans. I was told no. They made a mistake. Ok. So... again today 3/24/2022 and I've finally received a tracking #. WHEW! I will forever moving forward never support an unknown entity other than ones that I already deal with. Experience so terrible, 2 items did not fit and I really wanted to send back for an exchange but at this point. BAseUSClothing just got free money from me. SUCKS TO BE ME