I ordered a gift basket for family for a funeral and they couldn’t deliver it for some reason. I contacted customer service and even gave them the neighbor’s information as back up. A week later never heard anything and followed up. They gave me a lame excuse about that it was over the holiday but I placed the order to be delivered on 12/21. The shipping says it was sent to somewhere in Cork, but there are only 300 people in the town my family is in—most were at the funeral—and if anyone in the town received it, it would have found its way to them. Customer service was useless and said it was delivered (never mind to elsewhere) so they could not refund me. I’m currently fighting the charges with my credit card and feeling awful I couldn’t show my support to my family abroad during their grieving. I would not recommend ordering from them.