It was the first time using your company. As a result, I really wanted confirmation of delivery. The emails you sent had links to a photo as evidence, but the link wouldn’t open. I sent the email with the link to 2 other people, but they couldn’t open the photo either. After contacting your customer service 5 times, they could not provide the evidence of delivery that I needed in order to be able to use your service again. The resolution by your representative was “Sorry for the inconvenience.” I still don’t know if the basket was delivered. It is disappointing as we live far from home and we were happy to find a company that could provide such a service.