Like many other customers I would have said I was extremely happy with Bassett and Gold until this month. I contacted my fund manager in November and completed the forms he told me to do. I then was contacted by email by another person who emailed me twice more before Christmas and then nothing! Last week I telephoned and was told some one would call me back and no one did. I called again the next day and eventually was put though to my find manager who showed little interest but assured me that he would sort the issue and email me that day. I am still waiting and getting very anxious about the safety of my investment.