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Anonymous
Engineer was meant to phone me between 8-10, I got a missed call at 8:30 even though I had phone in my hand all morning, waited until half 9 to see if they would phone again, then phoned customer service, waited an hour only for them to say my phone was engaged when they phoned me, normal company would either phone again, leave voicemail or a text message, the customer service then said they will get the engineer to phone me back to arrange a time, and that’s not happened, appalling service, won’t ever be getting a Baxi boiler again
2 years ago
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Baxi boilers has a 1.4 average rating from 82 reviews

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