Booked a boiler service for mar 31 it was confirmed then received email saying they could not do it because they didn't have full address they had my postcode and number if they had put postcode it would give address I phoned to get it sorted and was told I'll put you on hold while I sort it will be a few minutes 20 odd minutes later still on hold put phone down I updated my address rebooked for Apr 4 then get a phone call saying it would be over 6 weeks to boiler serviced because they need information from D&G.Baxi have all my details so why 6 weeks.phoned D&G to cancel they were not happy i was cancelling and new nothing of taking 6 weeks to send my information there's no way i would ever buy a Baxi product again they don't deserve customers when they treat people like this