Moved into a new property only 3 years old, there is a Baxi combi boiler fitted and I have had nothing but problems with it for the last few weeks. After reading terrible reviews regarding your customer aftercare service I called my local plumber to come and take a look as my first problem was no hot water, when he realised it was a baxi he sighed saying he wouldn’t touch these boilers with a barge pole. Anyway he started work on the boiler , got the hot water working again with a new part, then explained there was so much c- - p in the system and corroded parts that needed replacing , he did so much then said that it wasn’t cost effective to do anymore work on it, he has got it working for now but I will be looking to replace it with a vaillant combo boiler in the next year. For a boiler that’s less than 3 years old my plumber said it’s an absolute shambles, I really am very angry and upset especially as I have lost my husband and my mum in the last few months and have had so much expense anyway, my plumber has kindly tried to keep costs down as much as he can, but I’m still left with a hefty bill. Not happy at all.