I've been looking for a high quality american smoker to replace my last one, having scoured the web I acme across BBQ - they have a brilliant range of BBQs for all style and types of cooking and the information provided and good pictures made it easy to find the right one. Having acouple of specific questions I asked them via email for some help and they got back to me within the day and provided eveything I needed and of course some encourement and assurance to purchase with them. I took the plunge, it was an investment in something I love, cooking and sharing good food and american offset BBQ is a real skill to get right so you need really good kit. I recieved the BBQ via pallet delivery well within the time expected, just 3 days after ordering with all the other order parts also on the pallet. Overall, this has been a great first experience and the people I have inteacted with have been brilliant so a big thumbs up and 5 stars is very much deserved. I will definently be back to keep my BBQ stocked and looked after.