Hi. BC Motorhomes works on a "Can Do" basis. We purchased a motorhome from them 3 months ago and we weren't surprised to find a fault with the van, a leaking skylight. BC were quick to reassure me that it would be repaired and under warranty. After a while it was evident that BC were finding problems in obtaining the part through the Motor home manufacturers warranty scheme and the MD of BC motorhomes himself organised a replacement direct from the manufacturer. Here's the best part. He drove over a 100 miles personally to collect our vehicle and took it back to BC in Ayr where they replaced the item and he drove the van back to us. I estimate that BC invested 12 hours of their time collecting and delivering. I have never before come across this level of service. I would recommend BC motorhomes with 100 percent conviction. All companies are fine until a problem occurs and this is a company that don't just say the words, they deliver.