So I broke my leg very badly before Christmas and required surgery. I was getting quite sore hopping around. I had a set of crutches (hate them) and a frame with a basket which I used most of the time. I was casually searching on you tube when I saw the iWalk 2.0. "Yeah right" was my initial reaction, but I was intreagued. After watching many videos and reading reviews I decided to give it a try. So I called the number and sure enough Jerry answered. A quick chat to ensure that it was in stock (I called at 0930 on a Friday morning) I asked if I could have Saturday delivery. Sure he said where are you. Well it turned out that I live fairly close to where they are distributed. 11:00 am same day there is a knock at the door and a smiling gentleman handed me a box containing my iWalk. 10/10 for service so far. You really need to watch the videos to understand the settings and adjustments that you need to make. There is a little construction to put it together, but its easy if you have watched the vids. On too the first test steps, YES it is scary. But do it slowly and gently, dont rush, take your time. Make sure you do the fine adjustments as you go. You do need a little extra padding around the knee area but its pretty easy to conjure something up. It takes a little time to get used to it, but the better the adjustment and having the straps tight make all the difference. So now I can walk again and get things done. I hadn't been out in over 3 weeks but I can now walk down to the mail box easily. Cooking, washing up the dishes, making cups of tea are all now much simpler and a lot less tiring and painfull. I even managed to vacuum my lounge and hallway yesterday. Would I recomend it ! YES. I love it