After two months still waiting for my parcel. I was told by tracking that my parcel was delivered - however I never received it. I needed to sign papers to proceed an investigation - but two month no results. I paid almost 64 euro and thats a big money for me. I asked for a refund a month later - Beautyexperts telling me they are still waiting for a response from their delivery company. I really don't recommend buying anything from this shop. They are not gonna do anything to help you, customer service is not doing their job well. They care about their money because they sent this parcel, but they don't care I didn't get it. Don't take a risk with them