total scammers!!! I also bought a life like baby doll 17 inches long, with rooted hair, clothing and a pacifier. I received a bald black hard 7 inch plastic doll. I reached out to the company through paypal, and their response was ("""Dear buyer, We apologize for any inconvenience caused to you. According to your description, there is some differences between the real product and our description. We have informed this problem to our worker, they will modify it very soon, would you please forgive us this time? But the item is good, maybe you can still use it, could you please keep the item? To make you feel better, we suggest we refund US$4, do you think it is OK? Regards""" I refused their offer as this was NOT remotely close to what I ordered, this was their second response" Hello. I apologize. You can return the goods. After we get them, we can refund them to you. But the cost of return is too high, you need to pay for the shipping. Can you keep it? Maybe you can give it to your friends or sell it yourself? We can compensate you 8 dollars, OK? I hope you understand. It's a beautiful day. " STAY AWAY FROM THIS RIP OFF COMPANY!!! they are very well aware they are not going to send you what you think you are ordering, and they could care a less. as they know for the most part, people will not pay the shipping to return it. I am going through dispute with paypal...and I have never been let down by paypal yet. so heres opening this scammer does not get to keep my money.