Today is my mom's birthday and unfortunately I had to make a last minute gift - which she ended up not liking. Thus, I ended up returning the necklace the same day I purchased, in order not to waste time. The way the staff member, who served me, reacted was unacceptable - I do not know if it was for the colour of my skin or anything else but the atmosphere was very unwelcoming both during the purchase and return. The necklace was checked extra carefully as if it had been swapped or something. I felt mortified and definitely never going to buy anything else from here. Teach your staff not to judge people based on their appearance and color of their skin. Everyone should feel welcomed when entering a store.
I am appalled!!
4 years ago
Beaverbrooks the Jewellers has a
3.3
average rating
from
45
reviews
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