Bought Range Rover Evoque, and after three months, we noticed drops of water leaking into the passenger side from the top of the windscreen and getting worse. When contacted Beck Evans, they said they can't do anything because of the 100-day warranty scheme, and this issue not come under their extended one year warranty. When I stressed it's a water leak and we found only now because of the heavy rain, a wonderful staff told me... you should have checked while you buy and also in England every week is raining. Best possible reply for a customer who spent 22K.
I insisted this issue was there during the time of purchase and rather than saying the 100 days warranty, show some responsibility and get this sorted somehow. They ignored.
Till sale, very polished customer service, and once we got an issue, the real customer service was delivered and thoroughly disappointed. Never ever go anywhere near.
11 months ago
BECK EVANS has a
4.9
average rating
from
4,992
reviews
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