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Eva
I had placed a deposit on a black BMW from this company. The advert was brilliant, all of the imperfections were well hidden, it looked amazing. When I arrive, after my 4 hour journey which they knew I was coming from far away, I took one look at the car and my heart sunk. The front bumper was sun damaged, due to this it had faded to purple. The car had two large cracks in the windscreen. The car was covered in scuffs, chips and a dent on the back. The inside also had marks and sun damage. The front bars on the BMW inside the grill were in terrible shape, the paint was half off and would have to be wrapped. The sales man didn’t even know about that but it was the first thing I noticed! How can you sell a car and you don’t know what is wrong with it! Makes me wonder what mechanical issues it had that they wouldn’t had told me! There was none of this on the advert. I explained to the sales man who was still trying to sell me the car and told me the purple was meant to be like that and then accepted that it is intact sun damage. I was not allowed my deposit refunded. I understand I signed however this is false advertisement, the car was in terrible shape and I want my deposit back. I didn’t take the car for obvious reasons. It was not what the advert said. The MOT was done 1 day prior with NO advisory’s however the windscreen SHOULD have at least had an advisory, it is clear this company raced it through the MOT to just get a sale. I want my deposit back or I will take this further. I understand this is a 2017 year car and I do not explain the paint work to be in the most amazing condition however, I was disappointed to say the least. The fact that NONE of this was on the advert and I can’t get my deposit back is just disgusting.
10 months ago
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BECK EVANS has a 4.9 average rating from 4,992 reviews

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