We were taken on a test drive of a hybrid car when the electric motor was not working so not much of a test drive. We were told that the battery had not been charged. If you have hybrid cars, then you should charge the battery for a test drive. When we went ahead and bought the car (maybe more fool us bet we were relying on Beck Evens reputation) we were told again that the battery had not been charged, even though it was plugged in when we arrived. We were also told by the sales person that the car was in full working order. We were then told by Billy the service manager, that the intermediate battery was faulty and he had ordered a replacement. When he fitted the replacement, he did something (not sure what) that meant the car would not work at all, so he sent it off to Land Rover in Canterbury to be fixed. When the car was not fixed in time, we were given a replacement similar car which worked fine. When the car was finally fixed, and my wife was setting off to drive to Austria, Engine Restricted came up on the dashboard. Not wanting to drive such a long journey with an engine problem, my wife took the car back to Beck Evens and was eventually told by a technician that it was probably a faulty sensor and she should take the car anyway. When she said that she was prepared to do that but if it broke down then Beck Evans had to come with a replacement car, they decided to give her the replacement car again and take the car back to Land Rover. We eventually receive our car in full working order 3 months after we originally took delivery. The only bright light in this whole saga was Billy (the service manager) who always told us the truth (even if it was something we didnt want to hear) and who persevered with the problem until eventually getting it fixed. In my mind the sales guy and the technician who advised my wife to just take it get one star and Billy gets five stars