Good, smooth transaction for a 2yr old VW Touareg, and a really good price. The car needed its first service which Beck Evans did in their own facility and stamped the service book etc. As part of the service the car was given 2 new tyres and new brake pads all round. So then at 5k miles later during the car's first MOT I find the brake pads are on their limit (90% worn at the front, 80% worn at rear). I can only conclude they were never changed as break pads should be good for 2yrs/20k not 6 months and 5k miles. Its bordering on dangerous and has left a bitter taste. Other than that, I would happily recommend. My advice is to triple check any work claimed has been done properly.