The sales process was completely smooth and Andrew and the team were lovely when it came to us picking a car and processing the payment on the day. We were given a lot of information about car warranty and insurance and it felt like the team were all really going out of their way to make sure we had everything we need for once the car left the dealer Unfortunately the after sales care process is one that is basically non-existent. We had issues with the car that Beck Evans dealt completely unfairly with, and it clearly showed all they care about is getting a sale through. There was no regard to continuing the great service once the car has left the dealer. We were informed by our car manufacturer that the engine had been tampered with and left the car in a condition that was unsafe to drive. Due to this, we immediately got the car fixed with the manufacturer. Having explained this to Beck Evans, we requested some contribution to the hefty price we paid to get the car fixed as it was clearly a mistake made on their part. We made another trip to Beck Evans for them to inspect the car, our point of contact decided not to even show up on the day so we were left with one of the mechanics, and in the end after all our efforts and expenses, Beck Evans decided they would not compensate for any costs. I would not return back to Beck Evans in the future due to this experience, and would advise everyone to think before they decide to spend on an expensive car with this dealer.