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Alex
Ordered a mattress and bed for next day delivery. The mattress came but not the bed. The next day, two out of three packages for the bed were delivered, without warning. I made the driver aware who responded “I have two, call them”. I called twice during the day to confirm delivery and was told the missing package would arrive by 6pm - it didn’t. No customer service on weekend and no contact/tracking with the courier means I don’t have a bed that I’ve paid for and have no idea when it will turn up. Buyer beware, order elsewhere.
6 years ago
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Bed SOS has a 2.7 average rating from 24 reviews

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Alice, Customer Support

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