The customer service is really horrible and it's actually next next day delivery, not next day. Basically, the bed frame and the mattress didn't come at the same day even they were in the option for next day delivery, and also the customer service is so rude. I and my boyfriend were so excited to sleep on a new bed because we just moved in the new flat on that day, but unfortunately we ended up with sleeping on the floor at that night... the bed frame came at 11am next day without notice. But the quality of the bed frame and the mattress is nice and comfort.