Firstly the website didn’t work properly, so had to call your company. A lovely lady helped me as she could see the problems on the website. However as I was going through the details with her, not once did I see or was it mentioned it was a flat pack! I wouldn’t have proceeded with the purchase. The delivery company you used were rude to my daughter. I called your company to ask for help absolutely no help at all. Frankly I’m extremely disappointed in your aftersales technique and the lively lady who helped with the purchased I feel should have pointed out it was flat packed! Now left without a bed due to Covid knowone to make the bed up! It should be in large print FLAT PACKED!