Absolutely LOVE this bed! It looks great, colour and fabric great. Yet to sleep on it though! I had looked quite a few places and fortunately found this. The process of having it delivered was a bit manic as I was due to go on holiday and the scheduled delivery may have taken place whilst I was away. I got in contact with Bedstar customer service and Michelle picked up my email. Thankfully she sorted it to the best she could, few bumps/hick ups as the delivery company missed the day to deliver it, however it did arrive, 2 days later but Michelle was a great help.