Sleeping on the floor Terrible experience. Ordered a new matrasses with an additional removal service for the old one, all was scheduled for the same day. Removal service turned up and collected the matrasses, but the delivery for the new matrasses never showed up. So now we here without any matrasses and Bedstar customer service is completely useless, has no idea what happened and when our matrasses will be delivered. Moreover they will but shut for the next 5 days... Bedstar apparently not keeping stock of the matrasses just a middleman service working with other suppliers, different one for removals and different one for deliveries. Seems like can't coordinate them well enough. Should have chosen a well established shop, might be a bit more expensive but wouldn't have to sleep a week on the floor