I ordered a ottoman bed with a mattress the bed is great and so is the mattress it's good that you can pay off for them. I also spoke to customer service as I wasn't sure if they would also take the 4 draws and headboard and was told to wrap them together with other parts of the bed as only 5 labels and they won't take with out it, so I did that and delivery was fine, I also asked when would I receive my text with time slot for the next day as it was about 8pm and had still not received the text and was told it would come later which it did at 10pm so was annoyed that I had to stay up for that. But excellent customer service and I would buy from bedstar again.