Delivery: On time, but items were left exposed in the open outside my entrance door without even ringing my doorbell to notify its arrival. More or less identical triple bunk beds beds can be bought at a lower price from other suppliers, but I chose the "Serene Oslo 3" model because of the wide wooden slats, which is specifically promoted on their website, as well as the flat steps on the ladder for the upstairs bed (both shown in close-up photos on the website). This turned out to be a blatant lie, both upper and lower mattresses are resting on thin metal pipes, as are also the steps on the ladder! Assembly instruction was not very good, but adequate if proper attention is paid. An important info is missing: DO NOT TIGHTEN THE BOLTS AND SCREWS UNTIL ALL COMPONENTS HAVE BEEN ASSEMBLED! Leave them loose to all parts have come together! Otherwise it may appear as if some holes have been drilled in the wrong place, as claimed by other reviewers of this bed (when left loose, there is enough wriggle-room to get all parts together without drilling new holes). Overall, the bed seems sturdy and strong, but has not yet really been tested by grandchildren....