Worst company ever. Avoid them. Bed was cheaply made, poor quality and damaged. Impossible to get through to customer services (no answer on the phone for days) and they did not respond to any of my emails. Had to arrange through my local store for the bed to be returned. Collection was arranged for one week later (their first available slot apparently) Waited all day and bed wasn’t collected. Complained to my local store as couldn’t get through to anyone in the company. Eventually rung back by rude man who claimed to be “Manager of all the stores” but wouldn’t give his name. Still awaiting the bed to be collected and get refund. This company is appalling. Rude, unprofessional and unhelpful and the product quality is disgraceful.