Terrible. Ordered a bed for my child back in August, 25th of August the bed arrives, damaged and with parts missing (feet). Eventually after various calls, emails, social media requests get a revised date for replacement of Saturday 4th. Bed arrives, no chrome feet again. Bed refused as i seething now. Delivery driver arrives again and puts his boss on the phone who assures me chrome feet have been posted and will i take the bed and a 25 pound refund. 16th of September, still no chrome feet although the girl on the phone and twice on social media they have been promised. Wee autistic girl having to sleep on a blow up bed as without the feet the bed would scratch her new floor. Workmanship is shocking, mattress is the only descent thing, customer services are the worst I've seen. Avoid avoid avoid. Photos on their Facebook page regarding this too.