Delivery was delayed by several days which they blamed on the supplier. Dates and details of delivery given online when purchasing, on purchase orders, and in their delivery procedures are completely different from the Ts&Cs, which is obviously an attempt to be deliberately misleading. When delivery did eventually take place, it was dumped at the front door, the old bed was not uplifted despite paying for this. Emailed to raise these issues, got a call back from someone who initially did not introduce themselves, they were frankly unprofessional and rude, when I asked to speak to someone else they then claimed to be "the manager for the whole company". Would avoid at all cost, even if they are cheaper than their competitors.