Awful. Beds are not as described and the returns policy is about charging for inadequate products. The mattress was nowhere near the quality described. The delivery date lied about to retain the sale (having been advised .. it’s ok, thanks any way, I just need the mattress earlier than you can provide it). Bedworld then said they could make the required delivery date after all, but having taken the funds were not contactable when they missed it, keeping to their original date. They blamed a broken van for the delay. Buy a mattress from a reputable company - Argos are much better !