Ordered 2 beds, and paid for a weekend delivery. The ordering online was straight forward enough, but that was it. Bed World have the worst customer service going, replying to emails after 3 days, only have an answer machine to take calls; leave a message, they never got back to us! As for the weekend delivery, over four weeks we were offered two Wednesdays and a Thursday. They obviously have a different idea of weekends! Tried to ring the local Bristol shop/office, phone just rang and rang, not even a message facility. We had to take an unpaid day off to receive the order. Told it would be between 0800 and 1800 hrs, the delivery driver turned up at 0630hrs, no phone call. Couldn't even get that right, and to add insult the delivery note had on it in two places "weekend delivery". What an absolute disaster, I run a multi drop service desk for the company I work for, who ever pretends to run this company's delivery & customer service would not last five minutes with mine! To avoid stress, please avoid this company!