firstly you were supposed to deliver the bed on the Tuesday and we had a phone call to say the lorry had broken down and that the bed would be delivered the next day between 12 and 2pm.Nothing turned up and I phoned you and waited an hour to get through and eventually gave up.The bed then turned up at 4.15 with the driver saying that he was late due to the workload he had been given.The bed frame is extremely poorly made with a few staples holding the thin material to the framework and looks really cheap and nasty.Needless to say we shall not be using your company in the future.Perhaps you would care to email me with your comments