I ordered a electric bed for my poorly father, they sent one older gentleman whom was to old too delivery from the van, she asked to return it or come back when there was two men to lift it, he replied he couldn't do that. my 65 year old mother helped him, and tipped the driver £20 even tho it was left at her door, and now is suffering from a bad back, we wasn't advised the item would come as a whole piece, now we can't be it up the stairs. Rung numerous of times can't get through, sent emails they finally replied there will be a £79 charge. Disgusting after service it bed is obstructing the way in there small home, obviously this bed was purchased for someone in bad health. But still waiting for someone to collect it, terrible service. Don't buy from here.