Terrible terrible terrible!! I ordered a bed which came out for delivery, the delivery man called me to tell me he couldn't find where I lived and hung up. I tried to call back to see if he was delivering the bed or not and no answer. Then I emailed, called and also FB messaged BedWorld to ask what was going on with my bed and I am still waiting for an answer almost 2 weeks later!!! They havent replied to any of my emails and I can't get through via phone. Terrible customer service when you have to keep chasing them for something I have bought and chase my own money