I literally never review things but I cannot let this happen to anyone else! This company is absolutely terrible. Mr Sharez Hussain I don’t know where you and your team get off on scamming people online. If you are not able to fulfill your customers orders please close the business down. I made an order on 21/12/22, through Clearpay, I spoke to your team 03/01/23 because I was yet to receive my bed, they told me because of Christmas and new years the business had been closed(understandable)which you could have notified your customers about. I was then told I would receive an email confirming the order, delivery date and delivery drives contact details that afternoon and that my bed had been scheduled to arrive on 10/01/23. Waited, no email, called, no answer.In the meantime I spoke to their deliver company slumberdreams in birmingham on 10/01/23 and they told me they had only received paper copies of everyone’s order that morning and it would take them all day to manually input into the system so to wait for an email that afternoon or the next day confirming delivery date and drivers details. Didn’t receive anything and no contact! kept on calling slumberdreams and no response. Kept calling bedznextdays until I spoke to a guy on 11/01/23 who told me the reason the bed had not been delivered was because the cctv camera cables to the store were cut by someone over the weekend before(I don’t know what this had to do with the delivery of my bed) he was very rude, no apologies, he told me was in the office but you could clearly hear him driving whilst smoking. He told me he would call me back but he never did! I waited and waited and gave them the benefit of the doubt but by the 19th I was completely fed up I sent them an email which they responded to saying they had tried to call me(which they hadn’t) I gave them my details again and they said they would call me the next day which they didn’t! I have now asked for a full refund and for the order to be cancelled! I have reported them to Clearpay and to trading standards! If this has happened to anyone else please report this business to trading standards so that they can be stopped from doing this every again to anyone else. I will be very surprised if they give me my money back let alone respond to my email or this review. Minus 1,000,000 stars from me!