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Daniel
Worst customer service going… ordered grey hooded track top, they sent me a luminous yellow t-shirt, wrong size with the wrong invoice inside. It took 3 emails to explain this to them with them asking the same questions on each email, simple things like 'whats your order number?'. They said they can’t send out the correct item until I return the wrong item. Bare in mind, I paid next day delivery for the item in the first place, so this was now turning out to be over a 7 day turnaround. I wouldn't have mind if they offered to send out the correct item while I was finding time to return the wrong one. The T-shirt they sent was in the sale section and looking at it, probably wasn't selling well, and with the nearest DPD drop off for the return been miles away, it was super inconvenient but they seemed happy to lose a returning customer for the sake of a yellow t-shirt that although was no use to me, would of been easier to say, don't bother returning it for the inconvenience and with it been such a low value item or return it when you get chance.
5 years ago
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Bee Inspired Clothing has a 4.6 average rating from 262 reviews

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