Poor service and unreliable delivery . After contacting this company twice regarding the delivery of the goods ordered as it was a Christmas gift and being reassured that the order was on hold TWICE, they sent my gift out. I even said that if the delivery could not be stopped I would cancel the order and reorder in December. I called on the morning of the day they sent the gift out as I had received an email regarding delivery and spoke to customer services and was told that it was on hold. and then at 1.15pm the gift was delivered. I will not be ordering from this company again especially as they can not deal with a simple task! I was told by customer services that that if my friend was told of the situation, they were sure that they would understand...... its a Christmas gift that has been delivered in November