Beer Hawk themselves are great and provide a fantastic product for a good price. I don't have a positive word to write about the courier company they use however. I received an email stating when my order would arrive. When it didn't arrive on the specified day and I received no card to say they had tried to deliver I called the couriers. I was met with an attitude on the telephone from the female at the other end that at first I thought was a joke. I was spoken to with utter contempt. It resulted in my performing a perimeter search around my property only to find my box of beer dumped by the wall of my house where it had been for two days in the rain. No card had been posted to notify me of this fact. I didn't know it was there as no card was posted. Very disappointing. I love the Beer Hawk products but the couriers would put me off ordering again.