The person I placed the order with got my new address wrong and didn't update my shipping address to my new address when asked. Once I realised the error in my confirmation email I contacted Beer Hawk immediately to ask for my details to be updated. I got no response. I phoned them and was told that the order was being processed and might be shipped to my old address. I then received an email stating that my address had been updated and was now correct. However, the order was still shipped to my old address. I told Beer Hawk as soon as I got the email from the delivery company that indicated my address was wrong. Beer Hawk said they stopped the delivery and it would be delivered to my correct address the next day. It wasn't. I contacted the delivery company, who told me that the delivery had been refused and that Beer Hawk had put a hold on the order and to contact them. I contacted Beer Hawk again and was told that they had attempted delivery to my current address and that the delivery was rejected. This is not true because I waited in all day for the parcel to be delivered and it wasn't. 5 days after the initial delivery date my order was delivered. The customer service was a joke, communication between departments seems to be non-existent and the whole experience was unnecessarily stressful. I will definitely never be buying from Beer Hawk again.