My first order placed I had a text from you on Thu 30.6 to say delivery would be Friday. Great service I thought although you didn't say who the courier was in the text. Friday came and went no delivery. Tried various courier websites and found it was Uk mail. It stated my delivery was delayed. ETA was mon 4/7. So why text me and tell me Friday? Mon 4/7 came and went no delivery. Tried calling Uk mail 3 times they never answer. Emailed them they finally responded saying they can't talk to me I have to talk to you, Emailed you 4/7 to advise status Parcel tracked out for delivery 5/7 and was delivered. Opened parcel 2 boxes, no packing list inside which wasn't very helpful. Especially as I had ordered 24 bottles and there was only 23 here. Requested refund for missing bottle Not a great experience as a new customer and first order. Will not use you again