The product was fabulous but the delivery was appalling. I have never come across a more rude or unhelpful delivery service than UK Mail, and as Beer Hawk refused to use another courier, the rating must be a low one. In one week they managed to break my order twice, but instead of telling me, they waited for me to find out on the online tracker and then left it to me to reorder the package that THEY had broken, instead of doing me that courtesy. Nevermind, the delivery for my Dad only missed his birthday by a week! My advice would be to drop UK Mail completely.