If I could award no stars I would. 2 x Perfect Draft kegs ordered on 03 October 2016. Web site promises free delivery within 3 days. Called Beerhawk on 06 October to find out where my delivery was... Web site had conflicting information: one page saying 'In Warehouse' , next page saying 'Dispatched'. Phone support advised me that there was a delayed delivery from their supplier and assured me my order would ship on 07 October. Called them back on 10 October to find out if they had shipped. Told they will ship tomorrow. I'm not holding my breath. Absolutely atrocious. A simple system to notify customers of delays needs to be implemented and people need to communicate with each other. I can order the same products from Saveur-Biere in France and they arrive within 3 days!!!!! If Beerhawk don't guarantee my delivery by 11 October (8 days outside their delivery 'promise') I WILL cancel my order and buy from France. Terrible, terrible experience!!!!