Ordered a Perfect Draft machine and a keg 3 weeks ago, the machine arrived promptly. However I am still waiting for the Keg, I was assured multiple times it was 'a few days away' only for it to not arrive. When I would ask again I was simply told once more that it was 'a few days away'. I was told to change the Keg because the one I ordered was out of stock, I requested a different one, which also happened to be out of stock, I was not told this until I had to inquire again as to where my order was, none of the customer service staff seemed to have any idea what was going one each time I phoned. Beerhawk seem to have no intention of compensating me for this mess, or even apologising properly. I will not be using them again, they have ruined what should have been an easy and fun treat for myself and family.